Founder | COO | Sudaran Gautam | Hamro SAN - नेपालको शान!!

Sudarsan Gautam

Founder, COO

At Hamro SAN, we are dedicated to empowering retails & restaurants with cutting-edge software solutions tailored to streamline operations and enhance efficiency. As the Founder & COO, I am proud to share that our commitment to continuous improvement remains stronger than ever.

We are constantly refining our client support system to ensure faster response times, personalized assistance, and proactive problem resolution. Our team is actively enhancing problem-solving techniques, leveraging real-time insights to address challenges before they impact your business.

Furthermore, we are integrating advanced AI-driven features into Hamro SAN, designed to optimize workflows, predict potential issues, and provide intelligent recommendations. These innovations will help business in Nepal and beyond make data-driven decisions with confidence.

our success fuels our passion for progress, and we deeply value your trust in Hamro SAN. We look forward to continuing this journey with you, building a future where restaurant management is simpler, smarter, and more efficient than ever before.

Thank you for being part of the Hamro SAN family.

Experience

With 12+ years of experience Senior Support Representative, Tester, Strategy Planning & Research:

✅ Senior Support Representative (5 Years) – Handled customer inquiries, mentored juniors, created documentation, relayed feedback to devs, and managed escalations — reduced response time by 30% and boosted satisfaction by 20%.
✅ Tester & Quality Assurance (3 Years) – Conducted software testing, designed test cases, collaborated with developers, performed various testing types, and documented results — improved software stability by 25% and shortened release cycles by 15%.
✅ Strategy Planning & Research (2 Years) – Conducted market research, developed strategic plans, analyzed data, presented findings, and monitored industry trends — increased market share by 10% and enhanced operational efficiency.
✅ Research & Analysis (2 Years) – Performed research, analyzed data, created reports, designed surveys, and collaborated with teams — delivered insights that drove innovation and improved research speed by 20%.

Sudarsan Gautam

Experience

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More that 1.1K businesses and organizations use Hamro SAN

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Sudarsan Gautam

Experience

Ready to talk?

More that 1.1K businesses and organizations use Hamro SAN

80

80

80 +

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Have any question about us?

80
+

80
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